2017-10-24 07:27:49
  
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Hotels & Resorts Industry

OVERVIEW OF THE INDUSTRY:

Hotels and Resorts are a part of the multi-billion Hospitality Industry. Like many other segments in India, Hotels and Resorts are also booming at an exceptional pace.  Hospitality is about serving the guests to provide them with "feel-good-effect". In India, the guest is treated with utmost warmth and respect and is provided the best services. The 'marketing mantra' for the Department of Tourism is to position India as a global brand to take advantage of the burgeoning global travel and trade and the vast untapped potential of India as a destination.

 

NEED OF THE INDUSTRY:

  • Communication that can give personal touch to the customer.
  • Media that can be used to target any segment of customers.
  • Convenient table booking.
  • Interdepartmental communication.
  • A good and efficient tool for market research.
  • Customer retention.

HOW CAN WE HELP YOU?

JIFFYSMS Services will give you "A-Z solution" for all your communication & Marketing Activities.

BULK SMS SERVICES:

  • Providing information to prospective customers about room rents, vacancies, off-season discount rates and special offers.
  • Enabling booking/cancellation of rooms
  • Any discounts if you take anybody along like (couples, in a group etc...)
  • Greetings message to customers after visiting your Hotel/Restaurants with all your contact details, so that next time whenever they want to visit or refer others they can call you back for Booking/Reservation.
  • If there is any Happy Hours or food festival going on.
  • Any special event like (New Year party, Christmas party, any festival celebrations like onam, or any local festivals etc…)
  • Any live band or a karaoke night on any particular day.
  • Any offers like (lunch/dinner buffet at 499/- etc…)
  • Can be used for internal communication like (any holidays, any event, any alerts, any information etc…)
  •  Information on if any new branch is opening.

SHORT CODES SERVICES:

  • Queries and complaints.
  • Booking on SMS.
  • Market research (feedback).
  • Queries/complaints.
  • Feedback about the services.

EMAIL MARKETING CAMPAIGNS:

  • Up-sell and Cross-sell Products and Services.
  • Drive Web Users to Make Offline Purchases.
  • Gain Valuable Feedback from your Visitors.
  • It supports sales through other channels.
  • It builds relationships, loyalty and trust.
  • Increase Your Sales Conversion.
  • Generate Repeat Sales.
  • It drives direct sales.
  • It allows targeting.
  • It is data driven.
   
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