2017-10-24 07:30:42
  
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BPO INDUSTRY

OVERVIEW OF THE INDUSTRY:

Over the last ten years, Business Process Outsourcing (BPO) has proven to be a sunrise industry in India due to its talented, skilled personnel and its geographically strategic location. India has drawn attention and investment from multiple international stakeholders who are looking to hive off their business processes. Business process outsourcing (BPO) is a form of outsourcing that involves the contracting of the operations and responsibilities of a specific business functions (or processes) to a third-party service provider. BPO is typically categorized into back office outsourcing - which includes internal business functions such as human resources or finance and accounting, and front office outsourcing - which includes customer-related services such as contact center services.

NEED OF THE INDUSTRY:

  • Personalized touch.
  • Safety of employees.
  • Fast and economical communication.
  • Effective logistics.
  • Effective internal communication.
  • Linking all the departments.

HOW CAN WE HELP YOU?

JIFFYSMS Services will give you "A-Z solution" for all your communication & Marketing.

BULK SMS SERVICES:

  • Alerts on change/delay of cab timings to the employees.
  • Salary confirmation.
  • Performance reward.
  • Informing people about any job openings, Walk in interviews etc..
  • Sending personalized greetings to employees on occasions like birthdays etc.
  • Providing information like leave balances, deductions etc. to employees on demand.
  • Broadcasting corporate messages / events / seminars.
  • Alerts to mobile sales force on change in incentive structure.
  • Reminders to employees for appraisal review.
  • Taking inputs from mobile employees for peer review.
  • Important notifications (calling employees back from break in case of emergencies).
  • SMS-based marketing campaigns on a mass-scale basis for overseas clients (on permission).
  • Generation of alerts / notifications to the target audience in any business process that is being outsourced at the cheapest price (e.g. issuing alert to a prospective candidate or appearing in final interview in case of HR process outsourcing).

SHORT CODES SERVICES:

  • Employees can query cab timings.
  • Employees can register pick-up/drop of cabs.
  • Employees can query holidays and leave status.
  • Employees can apply for leave by sending the message in a specified format.
  • Automatic generation of calls as and when an SMS is received.

EMAIL MARKETING CAMPAIGNS:

  • Up-sell and Cross-sell Products and Services.
  • Drive Web Users to Make Offline Purchases.
  • Gain Valuable Feedback from your Visitors.
  • It supports sales through other channels.
  • It builds relationships, loyalty and trust.
  • Increase Your Sales Conversion.
  • Generate Repeat Sales.
  • It drives direct sales.
  • It allows targeting.
  • It is data driven.
   
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